Connected clinical information systems
We worked with NHS England and leading regional sites to develop an effective approach to creating and prioritising requirements for system interoperability, that is, clinical systems that can ‘talk to each other’ to share critical information.
The lack of ‘interoperable systems’ has been a major challenge for some time, and we succeeded in overcoming a number of significant barriers.
In each case, we prioritised issues based on patient impact, worked closely with leading clinicians to understand the flaws in current processes and how they could be, then worked closely with enterprise architects and business analysts to translate this into information requirements. As part of this process we developed a reusable toolkit that would enable sites to continue the work for themselves.
The project was highly interactive, based around small and large scale collaborative design workshops, interviews, and the creation of a community of practice to continue the work remotely.